Quixant

Director, Product & Customer Support

Las Vegas, Nevada

Full Time

Competitive

• Strong technical acumen, an ability to lead without authority outside your organization, and a history of supporting professional sales processes and customers are essential to your success.
• Customer process knowledge on development, integration, testing, and market deployment of complex x86 computers is critical.
• Manage FAE team and drive new initiatives within the team.
• Liaison with sales and customers to provide product roadmap support and manage technical integration.
• Understand the competitive landscape for customers and develop strategies to win.
• Strong problem-solving capability to interface customer needs & resources with energetic and proactive approaches
• Strategic and commercial thinking to perform and organize efficient design in plan for target accounts.
• Build up close relationships with the technical departments of our customers.
• Provide technical expertise & support to develop key customers in close cooperation with the related Quixant Sales team.
• Solid technical understanding with focus to our Gaming core products and relevant solutions
• Able to demo products and get involved with system level design or in-depth technical support as required.

• Experience in Electronics, Electrical Engineering, Computer Science or Semiconductors or related
• 8+ years of experience in electronics design and/or technical support
• System architecture experience
• Thorough understanding of device and board designs
• Able to resolve most customer software, hardware, and board design issues.
• Strong problem-solving capability
• Strategic thinking and commercial experience
• Ability to work independently with strong analytical skills, self-motivated and excellent interpersonal skills.
• Capable of communicating technical concepts to a wide audience
• Willing to travel 20% of the time.